Refund Policy
At Wear Chiki and Imports, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.
1. No Refunds on Imported Items
All items are imported based on customer requests. Payments made are non-refundable once an order has been placed.
2. Exchanges Only (If Applicable)
Exchanges may be considered only if:
The item received is different from what was ordered, or
The item is damaged upon arrival
Such issues must be reported within 24 hours of receiving the item, with clear photo or video evidence.
3. Clearance & Sale Items
Items purchased on sale, clearance, or promo are not eligible for refunds or exchanges.
4. Customer Errors
We are not responsible for:
Wrong size, color, or design chosen by the customer
Change of mind after payment
Please confirm all details before making payment.
5. Shipping & Delivery Fees
Shipping, customs, and delivery fees are non-refundable once paid.
6. Final Decision
All refund or exchange decisions are made by Wear Chiki and Imports and are final.